Business

Q-Max Workforce Management Software integrated with the Telephonetics VIP SEMAP+ communications platformNetcall QueueBuster® and CallMeBack™ integrated with Telephonetics VIP SEMAP+Datadialogs Eden helps bring together disparate systems ...

In a survey carried out by call centre software provider Rostrvm Solutions, over 70% of contact centres relied on back office teams to complete customer transactions, yet nearly half were not measuring operational performance in the back office. ...

Olin MBA students are taking their classroom skills to the boardroom. As part of an innovative new program, nine MBAs have been selected to serve on the boards of social service agencies supported by the United Way of Greater St. Louis. Students ...

A student-run company that helps doctors submit prescriptions online, as new federal regulations will eventually require, has made a University of Maryland senior a finalist for Entrepreneur Magazine's Entrepreneur of 2010 Awards. 'Our system makes ...

Babson College and the Business Innovation Factory have embarked on a new partnership to create an Entrepreneur Experience Laboratory that will accelerate the design and development of new entrepreneur support solutions.

Overturning more than 40 years of accepted practice, new research proves that the tools used to check tests of

30 July, 2010, London: Media coverage of cloud computing jumped by 18 per cent in the quarter to June, according to the latest Cloud Report from Apollo Research. Once again cloud increased its share of all technology stories in the US and Europe....

Nobody can see over the edge, but if the last cataract shot by our collective connected market kayak is anything to go by, the Eskimo roll escape afforded by government counterfeiting (oops…I mean 'stimulus') is not likely to deliver us to any safe